About us

How we Started

Bioethanol-fireplace.co.uk started in Aalborg, Denmark, as a part of CC-Trading. It was founded in 2010 by Casper W. Lanng and Christoffer L. Mortensen. It started as just a webshop.

We now operate in 10 different countries and offer a wide range of fireplaces. In 2018, we opened our first showroom in Aalborg, and in 2021 we moved the showroom a little north of Aalborg, to Vodskov, where we now have our warehouse and one of Denmarks largest fireplace showrooms. In 2020, we also opened another showroom at Valby Langgade 30, in Copenhagen. In both of our showrooms, we display a broad selection of our fireplaces, such as bioethanol fireplaces, electric fireplaces, and Opti-Myst fireplaces.

Since the beginning, a number of great employees, of different nationalities, have joined our team, and enable us to provide good and qualified help and advice to our customers.

Our Passion

Our focus has always been our customers, and we are passionate about finding the right fireplace for our customers that fits their needs and wishes best.

Our skilled staff are always happy to help you and provide you with great advice and recommendations in our live-chat, by e-mail, phone or in our showrooms. We are a modern company, and we are happy to provide our customers with extra materials such as pictures or videos of desired fireplaces if you do not have the option to visit our showrooms.

Where to Find Us

We are a fast-paced, growing company, that has expanded to multiple markets in Europe. We have also been awarded the Børsen Gazelle award, for fast-growing business that have at least doubled their revenue over a four year period.

We operate in a number of European countries, including the UK, Denmark, Norway, Sweden, Finland, Germany, Netherlands, Poland, France, and Spain. We offer speedy customer service in all these countries via phone, e-mail, or live-chat.

Biofireplace address

Business information

Bioethanol Fireplace.co.uk

Blue Water House
11A Central Park Trading
Westinghouse road, Trafford park
Manchester
M17 1PR
United Kingdom

VAT no.: GB 371 0494 09

Customer service

Support

Phone.: (+44) 1224011575
Mail: info@bioethanol-fireplace.co.uk

Live chat on our website:
Monday - Friday 9am - 4pm

Bank
Spar Nord Bank
BIC: SPNODK22
IBAN no.: DK1093142140205233

Warehouse

Warehouse

Bioethanol-Fireplace.co.uk

Gravsholtvej 15, Langholt
9310 Vodskov
Denmark

CVR: DK34607907
Registered company name: Biopejs-shop.dk ApS

Employees

Casper - Bioethanol-fireplace Partner and founder
Casper W. Lanng

Founder and co-owner
Webshop manager
ca@bioethanol-fireplace.co.uk

Christoffer Lanng - Bioethanol-fireplace Partner and Founder
Christoffer L. Mortensen

Founder and co-owner
Product manager
ch@bioethanol-fireplace.co.uk

Michael Falkenberg - Bioethanol-fireplace Marketing
Michael Falkenberg

Marketing
mf@bioethanol-fireplace.co.uk

Sine Bjerregaard - Bioethanol-fireplace Customer service
Sine Bjerregaard

SEO & Ads
Onboarding
sb@bioethanol-fireplace.co.uk

Amalie Hornbaek - Bioethanol-fireplace Customer service
Amalie H. Larsen
Social Media
Customer Service
al@bioethanol-fireplace.co.uk
Lisa Brohus, webuvikler
Lisa Brohus

Web Developer
lb@biopejs-shop.dk

Louise Petersen - Bioethanol-fireplace Accounting
Louise O. Petersen

Accounting
Customer Service
lp@bioethanol-fireplace.co.uk

Jakob Nielsen - Bioethanol-fireplace Logistics
Jakob S. Fiedel

Logistics
Customer Service
jf@bioethanol-fireplace.co.uk

anders
Anders Hauge

Sales Assistant
Customer Service
ah@biopejs-shop.dk
+45 81 80 64 42

steffen
Steffen Lanng

Sales Assistant
Sales and Warehouse
sl@biopejs-shop.dk
+45 81 80 77 82

sara customer service
Sara Mølnitz

Customer Service England
ss@bioethanol-fireplace.co.uk

sofie german
Sofie Aachmann

Customer Service Germany
sa@bioethanol-kamin-shop.de

Celia Sánchez Morrón

Customer Service Spain
cm@bioetanol-chimeneas.es


eline
Eline Quaedvlieg

Customer Service Netherlands
eq@bioethanolhaard-shop.nl

baptiste
Baptiste Houzet

Customer Service France
bh@bio-cheminee.fr

corantin
Corantin Bornat
Customer Service France and Spain
cb@bio-cheminee.fr
alicia
Alicia Raupach

Customer Service Germany
ar@bioethanol-kamin-shop.de

Louisa
Louisa von Grönheim

Customer Service Germany
lg@bioethanol-kamin-shop.de

Bo van Kessel

Customer Service Netherlands
bk@bioethanolhaard-shop.nl

Aino Pitkänen

Customer Service Finland
ap@biotakka-shop.fi

Krzysztof Kryszkiewicz

Customer Service Poland
kk@biokominek-shop.pl

Lisa Wilhelm

Customer Service Sweden
lw@etanolkamin-shop.se

sune
Asbjørn Olsen

Customer Service Norway
ao@biopeiser-shop.no

Sune Christensen

Copywritting

Our Awards

Danish award 2021
Børsens Gazelle Award Denmark 2021
gazelle award 2020
Børsens Gazelle Award Denmark 2020
gazelle award 2019
Børsens Gazelle Award Denmark 2019
gazelle award 2018
Børsens Gazelle Award Denmark 2018