About us

How we Started

Bioethanol-fireplace started in Aalborg, Denmark, as a part of CC-Trading. It was founded in 2010 by Casper W. Lanng and Christoffer L. Mortensen. It started as just a webshop.

We now operate in 10 different countries, and offer a wide range of fireplaces. In 2018, we opened our first showroom in Aalborg, on Hadsundvej 72, and in 2020, we opened another showroom at Valby Langgade 72, in Copenhagen. In both of our showrooms, we display a broad selection of our fireplaces, such as bioethanol fireplaces, gas fireplaces, electric fireplaces and Opti-myst fireplaces.

Since the beginning, a number of great employees, of different nationalities, have joined our team, and enable us to provide good and qualified help and advice to our customers.

Our Passion

Our focus has always been our customers, and we are passionate about finding the right fireplace for the customer, that fits their needs and wishes best.

Our skilled staff is always happy to help you and provide you with great advice and recommendations, in our live-chat, by email, phone or in our showrrooms. We are a modern company, and we are happy to provide our customers with extra materials, such as pictures or videos of desired fireplaces if you don't have the option to visit our showrooms.

Where to Find Us

We are a fast paced, growing company, that has expanded to multiple markets in Europe. We have also been awarded the Børsen Gazelle award, for fast-growing business that have at least doubled their revenue over a four year period.

We operate in a number of European countires, including the UK, Norway, Sweden, Finland, Germany, Netherlands, Poland, France and Spain. We offer speedy customer service in all these countries via phone, email or live-chat.

Biofireplace address

Information

Bioethanol-Fireplace.co.uk

Gravsholtvej 15, Langholt
9310 Vodskov
Danmark

VAT No.: DK34607907

Customer service

Support

Phone.: (+44) 1224011575
Mail: info@bioethanol-fireplace.co.uk

Live chat on our website:
Monday - Friday 9 - 16

Bank information

Bank

Spar Nord Bank

BIC: SPNODK22
IBAN no.: DK1093142140205233

Employees

Casper - Bioethanol-fireplace Partner and founder

Casper W. Lanng

Founder and co-owner
Webshop manager
ca@bioethanol-fireplace.co.uk
+45 60 66 96 24

Christoffer Lanng - Bioethanol-fireplace Partner and Founder

Christoffer L. Mortensen

Founder and co-owner
Product manager
ch@bioethanol-fireplace.co.uk
+45 60 66 96 03

Michael Falkenberg - Bioethanol-fireplace Marketing

Michael Falkenberg

Marketing
mf@bioethanol-fireplace.co.uk
+45 42 90 96 99

Amalie Hornbaek - Bioethanol-fireplace Customer service

Amalie H. Larsen

Digital Business
Customer Support
al@bioethanol-fireplace.co.uk
+45 42 90 90 84

Sine Bjerregaard - Bioethanol-fireplace Customer service

Sine Bjerregaard

Digital Business
Customer service
sb@bioethanol-fireplace.co.uk
+45 81 80 47 46

Lisa Brohus, webuvikler

Lisa Brohus

Web Developer

Louise Petersen - Bioethanol-fireplace Accounting

Louise O. Petersen

Accounting
Customer Service
lp@bioethanol-fireplace.co.uk
+45 60 66 96 93

Jakob Nielsen - Bioethanol-fireplace Logistics

Jakob S. Fiedel

Logistics
Customer Service
jf@bioethanol-fireplace.co.uk

Nienke international - bioethanol-fireplace

Nienke Peursum

Customer Service Netherlands
np@bioethanolhaard-shop.nl

Sara Sørensen

Customer Service England
ss@bioethanol-fireplace.co.uk

Alicia Raupach

Customer Service Germany
ar@bioethanol-kamin-shop.de
+49 17 83 30 12 37

Sofie Aachmann

Customer Service Germany
sa@bioethanol-kamin-shop.de

caroline- Bioethanol-fireplace

Caroline Bucht

Customer Service Sweden
cb@etanolkamin-shop.se

Merete

Merete Søgaard

Customer Service Norge
ms@biopeiser-shop.no

Our Awards

gazelle award 2020
Børsens Gazelle Award 2020
gazelle award 2019
Børsens Gazelle Award 2019
gazelle award 2018
Børsens Gazelle Award 2018