About us - information

Bioethanol-fireplace-shop is an online retailer that has built its business by always offering its customers high-quality products at good prices. For the most part, the price of our products is lower than that of our competitors. This is made possible by operating as a pure webshop and therefore we eliminate the expense of a physical business and ultimately reduce costs for our customers. The lack of physical advisory services is compensated by our first class and fast advice via phone, e-mail, and chat. 

Bioethanol-fireplace-shop currently operates in Denmark, Norway, England, Ireland, Wales, and Scotland.
Our market strategy enables us to offer high-quality products at a low price. At the same time we offer a price guarantee to our customers. So if you find one of the fireplaces in our catalog cheaper elsewhere, we will offer you the same price and at the same time save you the shipping costs.

Bioethanol-Fireplace is based in Denmark. More precisely, in Aalborg, the largest city in North Jutland. Our warehouse is also located here. If you have the possibility and the interest, we would gladly show you the products from our webshop personally in our showroom. Of course it is also possible to buy and take the products with you and pay either in cash or by credit card.

 

 

Biofireplace address

Information

Bioethanol-Fireplace.co.uk
at CC-Trading ApS

Hadsundvej 70
9000 Aalborg
Denmark

VAT No.: DK34607907 

Customer service

Support

Phone.: (+45) 42 90 90 84
Mail:
info@bioethanol-fireplace.co.uk
Live chat on our website

Monday - Friday 9 - 16


Bank information

Bank

Spar Nord Bank
BIC: SPNODK22
IBAN no.: DK2693144580007339

Employees

Customer service

Casper - Bioethanol-fireplace Partner and founder
Casper W. Lanng

Founder and co-owner
Webshop manager
ca@bioethanol-fireplace.co.uk
+45 60 66 96 24

Christoffer Lanng - Bioethanol-fireplace Partner and Founder
Christoffer L. Mortensen

Founder and co-owner
Product manager
ch@bioethanol-fireplace.co.uk
+45 60 66 96 03

Michael Falkenberg - Bioethanol-fireplace Marketing
Michael Falkenberg

Communication & Marketing
Webshop assistant
mf@bioethanol-fireplace.co.uk
+45 42 90 96 99
Amalie Hornbaek - Bioethanol-fireplace Customer service
Amalie H. Larsen

Digital Business
Customer Support
al@bioethanol-fireplace.co.uk
Ana Maria - Bioethanol-fireplace International customer service
Ana Armas

Customer service international
aa@bioethanol-fireplace.co.uk

Administration

Louise Petersen - Bioethanol-fireplace Accounting
Louise O. Petersen

Accounting
Customer Service
lp@bioethanol-fireplace.co.uk
+45 60 66 96 93 

Jakob Nielsen - Bioethanol-fireplace Logistics
Jakob F. Nielsen

Logistics
Customer service
jf@bioethanol-fireplace.co.uk
+45 60 66 96 78

Sofus Christensen - Bioethanol-fireplace Customer service
Sofus Christensen

Sales & Service

Webshop employees

Rikke - Bioethanol-fireplace
Rikke Rosengren

Customer service
Web assistant
Tony international - bioethanol-fireplace
Tony Mulder

Customer Service Netherlands
tm@bioethanolhaard-shop.nl
Sarah international - Bioethanol-fireplace
Sarah Lössin

Customer Service Germany
sl@bioethanol-fireplace.co.uk
Caroline Bucht - Bioethanol-fireplace
Caroline Bucht

Customer Service Sweden
cb@etanolkamin-shop.se