At Bioethanol-Fireplace.co.uk we highly value customer service. Therefore, we are ready to help you answer your questions; both before, during, and after purchase.
You can contact us by phone, e-mail or live chat as well as by visiting our showroom in London where you can see our different fireplaces.
You can also send us your question by using the contact form on this page.
Frequently asked questions
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VAT registered in the UK
VAT no: 374 0494 09
Customer service opening hours
Monday - Friday: 9:00 a.m - 5.00 p.m
Saturday - 10.00 a.m - 4.00 p.m