Free UK Delivery On Orders Above £99!
Bioethanol-Fireplace.co.uk offers free shipping on orders above £99!
You can choose to get your order shipped with a variety of different shipping companies; Parcelforce, UPS, and Dachser, etc. But we reserve the right to change for a different courier if your parcel is too large for the chosen courier.
Most orders placed before 3pm will be shipped the same day.
All customs and taxes are included in the total price of the order.
|Delivery - UK Mainland||Lead time|
|Parcelforce - Home Delivery||3-5 days|
|Parcelforce - Collect Delivery||3-4 days|
|Parcelforce - Business Delivery||3-4 days|
|UPS - Delivery||3-4 days|
|Dachser - Pallet||3-5 days|
Orders less than £99 is charged with a shipping fee of £9
Delivery Isle, Jersey and Guernsey
|Delivery - Islands||Lead time|
|Isle of Man||4-5 days|
|Others on request||Contact|
Orders are shipped free of vat. Delivery is £89. We don't delivery bioethanol fuel to Islands and Ireland
|Country||Price £||Vat rate||Lead time|
|Czech Republic||19||21%||3 Days|
|UAE||Contact us||0%||1-2 Weeks|
|United States||-||-||Contact us|
|Other destination||Contact us||0%||Contact us|
Normal lead time is 3-5 business days. We always try to ship all orders as soon as possible, and if you order a stocked item before 3pm on a business day we will usually get your order shipped the same day.
However, some fireplaces require that we send them on pallets and this is unfortunately not always possible to do with same-day shipping.
We do not have the opportunity to keep several of our branded products in stock. Often these fireplaces come in many different configurations and are therefore first produced when ordered. The delivery time for these products will therefore usually be around 10-14 business days.
As soon as we complete and pack your order, tracking information will automatically be sent to your email address, where you will be able to track the package until delivery.
If you do not receive any tracking information - please contact our customer service where we will be able to help you.
Products in stock
At Bioethanol-Fireplace we know that waiting can be difficult. That is why we always try to have as many of our fireplaces and products in stock so we can ship your order as soon as possible.
To see if a product is in stock - look for the stock indicator on the different product pages.
Custom made products
If you need a custom-made fireplace in tailor-made dimensions, colours, etc., the production and delivery time will vary. The expected delivery time is therefore agreed with our customer service when ordered.
Do you wish to return an item, please check out our return form, which we will ask you to fill in and complete.
We, Bioethanol-fireplace.co.uk, have chosen Parcelforce as one of our delivery companies to deliver our goods to customers throughout the UK. With Parcelforce, we can count on our goods being delivered on time and safely to our customers.
We see it as a great advantage for us that we can offer our customers flexible delivery to parcel shops, private addresses, as well as business addresses.
We have chosen UPS as delivery partner for Bioethanol-fireplace.co.uk, because we can always rely on them delivering our goods to our customers on time and they handle all goods with great care.
UPS's great delivery service creates great value for us as a company, and helps to make our daily operation run smooth.
At Bioethanol-fireplace-co.uk, we take great pride in keeping our promises to our customers and making sure we always deliver on time. Therefore, we have chosen to cooperate with Dachser. They help us deliver our larger products all over the UK.
With Dachser, we can always count on the fact, that they handle the goods with care, so we very rarely experience transport damage. All in all, working with Dachser creates great value for Bioethanol-fireplace-co.uk.