Free UK Delivery On Orders Over £99!

Bioethanol-Fireplace.co.uk offers free shipping on orders over £99

You can choose to get your order shipped with a variety of different shipping companies; Parcelforce, UPS and Dachser, etc. But we reserve the right to change for a different courier if your parcel is too large for the chosen courier.

Most orders placed before 3 pm will be shipped the same day.

All customs and taxes are included in the total price of the order.

Freight and delivery

Delivery UK

Delivery - UK Mainland Lead time
Parcelforce - Home Delivery 3-5 days
Parcelforce - Collect Delivery 3-4 days
Parcelforce - Business Delivery 3-4 days
UPS - Delivery 3-4 days
Dachser - Pallet 3-5 days

Orders less than £99 is charged with a shipping fee of £9

Delivery Isle, Jersey and Guernsey

Delivery - Islands Lead time
Isle of Man 4-5 days
Jersey 4-5 days
Guernsey 4-5 days
Others on request Contact
International Table below

Orders are shipped free of vat. Delivery is £89

International delivery

Country Price £ Vat rate Lead time
Belgium 19 21% 2 Days
Bulgaria 19 20% 5-6 Days
Croatia 19 25% 4-5 Days
Cyprus 59 19% 5 Days
Czech Republic 19 21% 3 Days
Denmark 19 25% 1 Day
Estonia 19 20% 5-7 Days
Finland 19 24% 2-3 Days
France 19 20% 2-3 Days
Greece 59 24% 4-6 Days
Hungary 19 27% 3 Days
Ireland 19 23% 5 Days
Italy 19 22% 3-5 Days
Latvia 19 21% 5-6 Days
Lithuania 19 21% 4-5 Days
Luxembourg 19 17% 2 Days
Malta 19 18% 4 Days
Netherlands 19 21% 2 Days
Norway 59 23% 3 Days
Poland 19 23% 3 Days
Portugal 19 23% 4-5 Days
Romania 19 19% 4 Days
Slovakia 19 20% 3 Days
Slovenia 19 22% 3-4 Days
Spain 19 21% 3-5 Days
Sweden 19 25% 3-5 Days
UAE Contact us 0% 1-2 Weeks
United States - - Contact us
Other destination Contact us 0% Contact us

Delivery time

Normal lead time is 3-5 business days. We always try to ship all orders as soon as possible, and if you order a stocked item before 3 pm on a business day we will usually get your order shipped the same day.

However, some fireplaces require that we send them on pallets and this is unfortunately not always possible to do with same-day shipping.

Products in stock

At Bioethanol-Fireplace we know that waiting can be difficult. That is why we always try to have as many of our fireplaces and products in stock so we can ship your order as soon as possible.

To see if a product is in stock - look for the stock indicator on the different products pages.

Brand products

We do not have the opportunity to keep several of our branded products in stock. Often these fireplaces come in many different configurations and are therefore first produced when ordered. The delivery time for these products will therefore usually be around 10-14 business days.

Custom made products

If you need a custom-made fireplace in tailor-made dimensions, colours, etc., the production and delivery time will vary. The expected delivery time is therefore agreed with our customer service when ordered.

Tracking

As soon as we complete and pack your order, tracking information will automatically be sent to your email address, where you will be able to track the package until delivery.

If you do not receive any tracking information - please contact our customer service where we will be able to help you.

Return

Do you wish to return an item, please check out our return form, which we will ask you to fill in and complete.

Go to return form.