Ask our fireplace experts
If you have questions about our products or an ongoing order, you can always contact our customer service.
Customer service opening hours
Monday - Friday: 9:00 a.m - 5.00 p.m
Saturday - 10.00 a.m - 4.00 p.m
Delivery throughout UK
- or collect at our store in London
1-3 business day delivery on stock items
Free delivery on orders above £99
Greenwich, London
Greenwich Business Park, Unit 7
53 Norman Road, London
SE10 9QF
Monday - Friday: 9:00 a.m - 5.00 p.m
Saturday - 10.00 a.m - 4.00 p.m
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Fireplaces in our showroom
Would you like to visit our showroom? Please ask us in advance about the availability of your desired fireplace before visiting the showroom, as not all fireplaces are on display.
Contact Customer Service
Trade Account
Would you like to sign up for a trade account?
Read more here
