Mistero vs Cassette:
There is no doubt that the market for electric fireplaces with water vapor is dominated by the fireplace manufacturers Dimplex and Magic Fire by Safretti. They more or less hold the entire market share, which is due to a worldwide patent.
These fantastic hybrid fireplaces create an authentic three-dimensional flame image, which reminds us of the traditional fireplace ambiance – but in an environmentally friendly way without heat. They emit no smoke, soot, or ash and are therefore considered the market's environmentally friendly fireplace. For this reason, no chimney or flue installation is required when you embed a hybrid fireplace or module.
Faber Dimplex Cassette
Faber Dimplex names their series of built-in water vapor modules Cassette. These Cassette fireplaces create an Opti-myst flame, which is a patented system from Glen Dimplex (Founded in Ireland).
Dimplex is a leader in water vapor fireplaces and also produces finished fireplace furniture that can be placed freestanding in the home or as a hanging model.
Range:
The Cassette series is produced in 250, 400, 500, 600, 1000. These numbers indicate the length of the individual product. For example, the Cassette 400 is approx. 400 mm (40 cm), while the Cassette 1000 is approx. 1000 mm (100 cm). The typical height of Cassette units is around 22 cm, making them suitable for a variety of indoor placements.
The series can be divided into two categories – one for retail with manual water tanks and one for project installations with automatic filling systems.
Connection:
Cassette 500 and 1000 are available with both manual water tanks and automatic filling systems.
Cassette 250, 400, and 600 are only available with manual water tanks and therefore cannot be connected directly to the water supply.
Appearance:
The Cassette itself is recessed into a given piece of furniture or construction, so it is not immediately visible. On top, there is a black steel top plate, which radiates a classic design.
(Until 2020, the Cassette 400 and 600 came with decorative logs on top as standard. This has changed, and the new 2021 design features a black steel plate on top for all models).
Accessories & Quick Delivery:
A remote control is included when you buy a Dimplex Cassette. Cassette models are typically kept in stock to ensure quick delivery, especially during high-demand periods.
Decoration:
It is possible to purchase log sets for all models. A decorative logset can be added to extend the visual length and enhance the overall aesthetic appeal of the fireplace. Cassette 500 and 1000 are available with both regular and ceramic log sets.
Custom Production & UK Storage:
Dimplex does not make custom orders. However, it is possible to connect Cassette 500 and Cassette 1000 modules so that one long flame appears.
Magic Fire By Safretti
Magic Fire By Safretti names their series of built-in water vapor modules Mistero. Mistero is the built-in module itself, while Incanto refers to the built-in module with a surrounding frame. Magic Fire by Safretti buys the technology from Dimplex but modifies the flames when they come into production at Safretti, a Dutch manufacturer.
Safretti specializes in both sales of water vapor fireplaces and bio fireplaces. However, their recent core expertise has been focused on Magic Fire products, where they excel in built-in fireplaces with water vapor flames.
Range:
The Mistero series is produced in 500, 1000, 1500, 2000, or custom sizes in 50 cm intervals. Like Dimplex, the number indicates the length of the individual product. For example, Mistero 500 is approx. 500 mm (50 cm), while Mistero 2000 is approx. 2000 mm (200 cm). The typical height of Mistero units is around 35 cm, providing a clear idea of their vertical dimension for indoor placement.
The manufacturer also offers frames with integrated Mistero, which in a separate series are called Incanto.
Connection:
All products are available with both manual water tanks and automatic filling systems.
Appearance:
The Cassette itself is recessed into a given piece of furniture or construction, so it is not immediately visible. By default, Mistero comes with a stylish stainless steel plate but is also available with a black powder-coated top. Two cutouts are made for glass (glas panels/containers are included), which help create a more flame-realistic expression.
Decoration:
Magic Fire focuses on a modern and stylish look, so there is no option to purchase decorative logs. However, ceramic logs can be purchased from the website.
Accessories:
Magic Fire by Safretti includes a wired remote control and offers the choice between a wireless remote control and smartphone connection via Bluetooth. Additionally, two glasses are included with all products.
Custom Production:
Custom solutions are possible with Safretti. They produce to measure – but without changing the dimensions of the cassette module itself. They can therefore customize the top plate and Incanto frame.
How to Choose Your Hybrid Fireplace
The Cassette module from Dimplex and the Mistero version from Magic Fire are very similar. There is no doubt about that, but there are some differences you should consider.
If you want a black classic look and are limited by a budget, the Cassette 500 seems like the obvious choice.
If you are looking for a modern and more stylish shade on the combustion chamber and want the final fine touch on the flame, Magic Fire by Safretti claims that Mistero should be your preferred choice.
To order a custom solution, simply place your order directly through our website or contact our team for more details.
Which Realistic Flame Effect Is Best?
Magic Fire buys the technology from Dimplex and then refines it to get an extra realistic and, not least, authentic flame. It can be difficult to distinguish from a website. Therefore, we encourage you to visit one of our stores and experience the difference in reality.
Many people have shared their experiences in Trustpilot reviews, highlighting their satisfaction with the realistic flame effects and overall service.
Eco-Friendly Options
When it comes to choosing an eco-friendly fireplace solution for your home, water vapour burners like the Cassette 400/600 and the Mistero 3000 stand out for their innovative technology and commitment to sustainability. These units use only water and electricity to create a mesmerizing, realistic flame effect—delivering the ambiance of a traditional fire without any smoke, soot, or emissions. This makes them an ideal choice for environmentally conscious homeowners who want to enjoy the magic fire experience without compromising on air quality or contributing to pollution.
Each product comes with a 2-year indoor warranty, giving you peace of mind and confidence in your investment.
Customer satisfaction is at the heart of our service. Our team is always ready to offer personal advice, whether you have questions about product details, installation, or care instructions. You can reach out via email for quick, helpful responses. The included burner, carefully considered height, and thoughtful design details ensure that each unit not only looks great but also performs reliably.
Whether you’re looking for a statement piece like the Mistero 3000 or a compact solution such as the Cassette 400/600, you’ll find that these products are both practical and visually stunning. Customers are consistently pleased with their purchase, noting the excellent product quality, great included features, and the helpful support from our team. Even if delivery times are slightly longer during peak periods, we work hard to ensure every item is dispatched promptly and arrives safely.
If you’re considering adding a magic fire to your home, please try our water vapour burners and experience the difference for yourself. For more information, care tips, or to discuss your specific needs, don’t hesitate to contact our experts. We’re here to help you choose the perfect eco-friendly fireplace solution—one that will bring warmth, style, and peace of mind to your living space for years to come.