Bioethanol-fireplace.co.uk offer a 14-day return policy on all items unless else have been specified on the product. The right to return an item lapses if you use the goods in any way that decreases the sales value significantly.
If an item is damaged during transport and delivery, you must notify Bioethanol-fireplace.co.uk within 48 hours of receiving the package. Otherwise, the right to refund and/or replacement of the item will expire.
Expected time of delivery: 
Free shipping on purchases over 100£ 